Shipping policy

Shipping Policy
Order Processing Time
We process all orders within 1–3 business days after payment confirmation.

Once your order is shipped, you will receive a confirmation email with tracking information.

Estimated Delivery Times
Region Estimated Delivery Time
EU Countries: 5–12 business days
Non-EU Europe (e.g. UK, Norway, Switzerland): 7–15 business days

Please note that delivery times may vary based on your location, customs procedures, and product type.

Shipping Coverage
We currently ship to all countries in the European Union and most other European countries.

If your location is not supported, the system will notify you during checkout.

Shipping Rates
Standard EU/Europe Shipping: Free on all orders

Order Tracking
Once shipped, you will receive a tracking link via email. Please allow 1–3 days after shipping for the tracking to update.

Customs & Import Duties
For EU customers: No customs or import duties apply.

For non-EU European customers: Local import duties or taxes may apply and are the buyer’s responsibility.

We are not responsible for delays due to customs, but we are happy to help resolve any issues.

Missing or Delayed Orders
If your order hasn't arrived within the estimated timeframe:

Double-check your tracking link.

We’ll investigate and do our best to resolve the issue quickly.

Links

DELVORO LTD
Trade Name: Cushly World
71-75 Shelton Street
London, WC2H 9JQ, UK
Company Number: 16501057

Email: info@cushlyworld.com

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Shipping policy